Shipping policy
At ONYX SOCIETY, we work to get your order delivered as quickly and securely as possible.
Processing
Orders are typically processed within 1–2 business days. Once your order has shipped, you will receive tracking information when available.
Shipping Time
Estimated delivery is 3–5 business days after your order has been processed and shipped.
Please note that weekends and holidays are not considered business days.
Tracking
Tracking information will be provided once your order ships. Please allow time for the carrier to update tracking details.
Delays
Occasional carrier delays may occur due to weather, holidays, high shipping volumes, or other circumstances outside our control.
Incorrect Addresses
Customers are responsible for providing an accurate shipping address at checkout. Please contact us as soon as possible if you notice an error with your shipping information.
For any shipping questions, contact ONYX SOCIETY customer support.